Legal Disclosure

Licensing information

Diamond Property & Wealth, FSP1003574, is a Financial Advice Provider (FAP) licensed and regulated by the Financial Markets Authority to provide financial advice.

Nature and scope of the advice

Diamond Property & Wealth provides comprehensive financial planning, investment advice, and ongoing portfolio management. We take your personal and financial circumstances—as well as your goals—fully into account. We then carry out thorough due diligence to determine which investment options and strategies are best suited to your needs, ensuring our recommendations are always client-centred and evidence-based.

Our scope includes but is not limited to:

Advice and recommendations on KiwiSaver and investment funds, with a preference for reputable providers including Milford Asset Management (Milford), Generate, and SuperLife.
Ongoing portfolio monitoring and tailored investment strategies using the above providers, as well as other providers when appropriate for the client’s needs.
Recommendations of brand new residential investment properties. We work with reputable developers across cities such as Auckland, Hamilton, and Cambridge to help clients access quality property opportunities backed by thorough due diligence.
Advice on your existing investments or suitable alternatives. We can provide one-off recommendations regarding your current investment arrangements—whether to hold, change, or switch products—on a flat or hourly fee basis. In these cases, we do not receive commissions from providers and you will not be charged an ongoing management fee.
Financial coaching, debt reduction strategies, and goal planning. We help clients develop the money habits, budgeting systems, and debt repayment strategies needed to achieve their financial and lifestyle goals. This may include buying your first home, funding travel or renovations, setting your children up for the future, planning for a career change or break, and other life transitions.
Coordination and implementation support across all recommendations, including liaison with relevant third parties (e.g., fund managers, product providers, and developers).

Fees or expenses

Diamond Property & Wealth will charge a fee for the financial advice that is provided to you. The fee charged will depend on the nature of the financial advice and service that we provide.

Personalised 2 - hour consultation fee is $250 plus GST to assess your situation, illustrate your potential and options that are possiblt available to you
Flat commitment fee for the Property Investment Strategy is $2,500 plus GST
Financial Coaching Fee starts from $2,500 plus GST
Investment/ Financial Plan Fee from $2,000 plus GST
Sometimes the work will be carried out on the time basis, that cost is $250 plus GST per hour
An ongoing financial advice fee for the provision of ongoing financial advice services
When we recommend KiwiSaver schemes and/or investment funds, we charge a trail fee of 0.5% per annum on the balance of your investment
For advice on existing investments or suitability reviews where no ongoing relationship or new product is implemented, we offer a flat or hourly rate arrangement. In these cases, you pay directly for our advice, there is no ongoing management/advice fee from Diamond Property & Wealth, and we do not receive commission from product providers.

The exact fees we will charge will be confirmed at the time the scope is being established.

All our fees are payable within 7 days of the date you receive the Invoice.

Conflicts of interest and commissions

Our financial advisers are employees of Diamond Property & Wealth and receive salary as their remuneration.

Diamond Property and Wealth is paid in the form of referral fee from property developers through which we place business. The amount of the fees we receive depends on the property and the relationship with each developer. Typically, we receive between $15,000 and $20,000 when the client declares the sale and purchase agreement on the property unconditional.

Some fund managers and KiwiSaver providers may pay us a commission for business placed with them. Where we receive a commission from a provider, this may reduce the fee you are required to pay directly.
Any commissions or referral arrangements will be fully disclosed to you before proceeding. We are committed to acting in your best interests at all times and base our recommendations on what’s most appropriate for your circumstances.

To ensure we prioritise our clients’ interests:

• We follow an advice process that ensures our recommendations are made appropriately, based on clients’ goals and circumstances.

• We undergo annual training about how to manage conflicts of interest.

• We maintain registers of conflicts of interests and the gifts and incentives we receive. These registers are monitored regularly, and additional training is provided as required.

• We undertake an annual independent Compliance Assurance Review by Strategi.

• We recommend investment options based on its valid merits that are supported by facts and research, not the amount of the referral fee that Diamond Property & Wealth receives.

• Our clients are never under an obligation to purchase any of the properties we recommend or go ahead with investment recommendations.

Complaints handling and dispute resolution

If you are not satisfied with our service or financial advice, please tell us as soon as possible.

When we receive a complaint:

• We will consider your complaint and let you know how we intend to resolve it. Where possible, we try to resolve your complaint immediately.

• If we are unable to resolve your complaint immediately, we will acknowledge your complaint within 2 business days. We may contact you to get further information about your complaint.

• We aim to resolve complaints within 5 working days of receiving them. If we need more time to investigate your complaint, we will let you know when you can expect to receive a response to your complaint.

• We will contact you by phone, email or letter to let you know whether we can resolve your complaint and how we propose to do so.

If we cannot agree on how to fix the issue, or if you decide not to use our internal complaints process, you can contact our external disputes resolution scheme, Financial Dispute Resolution Service. Financial Dispute Resolution Service provides a free and independent dispute resolution service that may help to resolve your complaint if we haven’t been able to do so to your satisfaction. To contact Financial Dispute Resolution Service

Call: 0508 337 337

File a complaint: Make a complaint » Financial Dispute Resolution Service (fdrs.org.nz)

Write to: Level 4, 142 Lambton Quay, Wellington 6011